Business Analyst

Role summary / purpose We are looking for a Business Analyst/Design Thinking Strategist to assist in an expanding and exciting area in our Generation Solutions Business Unit. Key responsibilities • Leading current-state process mapping efforts, capturing end-to-end workflows, data flows, system interactions, and user roles • Facilitating working sessions to align stakeholders and create a shared understanding of how processes function today • Translating discussions into clear, structured artifacts (process maps, system maps, data flows, and user interactions) • Partnering with business and IT leaders to design future-state processes and capabilities aligned to digital and AI-driven transformation • Identifying gaps, inefficiencies, and opportunities for automation, simplification, or improved data flow Required skills • Deep experience in process mapping and process design (BPMN, value stream mapping, Lean, or similar) • Strong understanding of enterprise IT architecture (applications, integrations, data flows, and system dependencies) • Hands-on familiarity with modern AWS architectures (e.g., cloud-native patterns, APIs, event-driven design, data platforms) • Ability to connect process, data, systems, and users into one cohesive view • Experience working in environments with incomplete or ambiguous information and bringing structure quickly • Exceptional facilitation skills (can run workshops and working sessions with senior leaders and operators) • Proven ability to build alignment and consensus across business and IT stakeholders • Strong communication skills with the ability to translate complex concepts into simple, visual outputs • Ability to drive toward outcomes (not just discussion) and produce tangible deliverables • Comfort influencing without direct authority