Change Management Consultant

Role summary / purpose The Senior Advisor II, Change Enablement leads change management strategies and adoption initiatives that enable the organization to realize sustained value from digital and business transformation investments. This role serves as a senior change advisor to executive leaders, program sponsors, and cross-functional stakeholders. It shapes change strategy across complex initiatives, translates transformation into clear action for impacted audiences, and establishes the governance, capability, and measurement practices needed to sustain adoption across the organization. Key responsibilities • Lead integrated change management strategies and plans for complex, enterprise-scale initiatives and portfolios, including stakeholder engagement, impact assessments, readiness, communications, training, reinforcement, adoption, and value realization activities. • Serve as a senior trusted advisor to executive leaders, business sponsors, and senior stakeholders by providing expert guidance on change strategy, organizational impacts, adoption risks, stakeholder alignment, readiness, and enterprise implications. • Shape change approaches for ambiguous, high-impact, and cross-functional initiatives by connecting business objectives, operating-model changes, technology enablement, workforce impacts, and measurable adoption outcomes. • Establish and advance change management standards, governance, tools, templates, and best practices that improve consistency, scalability, and effectiveness across programs and functions. • Develop and guide executive and leader communications that create clarity, build commitment, explain what is changing, and equip leaders with consistent messages, FAQs, talking points, and actions. • Direct the development of learning and enablement strategies, including training, playbooks, job aids, leader toolkits, and other resources for diverse and geographically dispersed audiences. • Facilitate executive workshops, stakeholder forums, and working sessions to align leaders, surface impacts and resistance points, resolve readiness risks, and drive practical actions that support adoption. • Define success measures and value realization indicators; monitor adoption, readiness, business outcomes, and emerging risks; and provide data-driven recommendations to senior leadership. • Coach and advise change practitioners, project teams, and business partners to build change leadership capability and strengthen the organization's ability to absorb and sustain transformation. • Recommend and implement process improvements that enhance efficiency, effectiveness, and user experience by applying human-centered design principles and insights from organizational data. Requirements – education & experience • Legally authorized to work in the job posting country. • Bachelor's degree. • 10 or more years of experience leading organizational change management, communications, adoption, enablement, or business transformation initiatives, including technology-related programs. • Demonstrated experience shaping and leading change management strategies for enterprise-scale, cross-functional initiatives involving complex stakeholder groups and significant organizational impacts. • Proven ability to influence top-level leaders and senior stakeholders, build alignment across functions, and navigate competing priorities in complex environments. • Experience coaching others and building scalable change management capabi…