Firewall Administrator

Role summary / purpose Position focuses on day to day next-generation firewall administration, support, and operations. It also includes some project-oriented initiatives, troubleshooting incidents of varying severity, various compliance activities, and firewall policy optimization & maintenance. Candidates who have a operational background in firewall administration and network support who wish to transition into a role in Cybersecurity are encouraged to apply. Key responsibilities • Performs day to day firewall policy administration. • Maintains security compliance for firewall operations. • Participates in cybersecurity projects and initiatives within Cybersecurity, IT, and other business units. • Contributes to team knowledge base. • Maintains up-to-date documentation of security infrastructure, changes, and security strategies. • Documents work performed. • Interacts with business partners and other IT Teams as necessary to understand, apply, and enforce security requirements. • Proactively identifies/makes recommendations on potential security issues and solutions. • Participates in on-call rotation duties. • Provides increased availability during inclement weather, cyber, and significant incidents. • Adheres to proper Change Management requirements and processes. • Responds to incidents in a timely manner. • Configures, installs, and maintains security hardware. • Deploys code upgrades. • Participates in investigation and troubleshooting efforts during service disruption events. • Represents IT Security organization professionally in interaction with internal business partners and other IT Support groups. Required skills • Motivated individual who will take initiative to learn and develop skillsets that align with the team's needs/functions. • Ability to support on-call duties and after-hours change work. • Strong communication skills and ability to collaborate with peers and other stakeholders to achieve goals. • Ability to manage multiple assignments and keep pace with evolving deadlines and scope of work. • Aptitude for firewall management, system integration, scripting/programming and continuous improvement. Nice-to-have / preferred skills • Hands on experience working with Palo Alto Networks next-generation firewalls • Palo Alto Networks Certified Cybersecurity Entry-level Technician (PCCET) • Palo Alto Networks Certified Network Security Administrator (PCNSA) • Cisco CCNA • Cisco DevNet Associate • CompTIA Security+ and/or Network+ • Other relevant industry certifications • Ability to develop firewall policy while balancing customer requirements and security controls. • Ability to analyze firewall security and traffic logs. • Network administration/support experience • General networking understanding and/or experience to include Understanding of TCP/IP communications & knowledge of how common protocols and applications work at the network level including DNS, DHCP, HTTP, and SMB. • Experience with network monitoring, analysis, and troubleshooting. • Experience analyzing network traffic. • Working knowledge of NAT principles and troubleshooting. • Experience supporting a large enterprise network. • Experience in Data Center environment. • Demonstrated commitment to personal and team success.