Release Management Analyst

Role summary / purpose This is a versatile IT Analyst position that performs work related to application release management, production support, delivery, or a combination of these functions. Workers at this level solve complex coordination and delivery problems, manage assigned work, provide direction to participating teams, and demonstrate leadership within their areas of specialization, with minimal supervision and increased latitude for unreviewed work. In the Release Management role, coordinates release readiness, deployment planning, implementation activities, communications, technical and functional checkout tracking, go/no-go decision support, issue escalation, and post-release follow-up for Enterprise Asset Management applications and related IT solutions. Supports major releases, sprint releases, emergency releases, maintenance activities, and off-cycle deployments across application, mobility, integration, analytics, GIS, design tools, environment management, application maintenance, business support, and Change Management teams. Key responsibilities • Develops and maintains release plans, deployment timelines, milestone schedules, readiness checkpoints, contact lists, communication schedules, go/no-go materials, status trackers, risk registers, and action-item logs. Ensures release artifacts are accurate, current, and available to the teams responsible for planning, approving, implementing, testing, and supporting assigned releases. • Coordinates release planning discussions, status meetings, pre-job briefings, readiness reviews, deployment activities, and post-release follow-up sessions. Collects and consolidates updates from application leads, technical teams, environment teams, test coordinators, business support organizations, vendors, and other release participants. Tracks dependencies, open issues, blockers, risks, decisions, and outstanding actions through completion. • Supports implementation-window coordination, including evening and weekend deployment activities when required. Monitors implementation progress, maintains release status channels, communicates changes to the release schedule, and escalates issues that may affect implementation success, system availability, testing completion, or the planned return of systems to users. Provides dependable backup coverage for critical release management activities during planned absences, competing priorities, or concurrent release events. • Prepares clear, concise, and timely communications for technical teams, business partners, IT management, leadership, application users, and Change Management. Communications may include readiness updates, deployment notices, implementation status reports, technical checkout updates, functional checkout updates, issue notifications, decision requests, final release summaries, and all-clear notifications. Presents technically complex release information in an understandable manner in both oral and written form and recognizes when communication or escalation is required. • Tracks technical checkout and functional checkout readiness by collecting validation results from technical leads, testing teams, application support teams, and business representatives. Identifies incomplete validation activities, unresolved defects, unavailable resources, and other conditions that could affect release decisions. Supports the preparation of accurate information for go/no-go discussions and leadership decision points. • Partners with appli…