Restoration Coordinator

Role summary / purpose Restoration Coordinators will be responsible for identifying all property restoration requirements caused by construction crews performing underground gas line replacement work. Property restoration needs are recorded and uploaded on an iPad on-site. This construction work is ongoing throughout the service territory in Southeast Michigan. Employees will be assigned different construction projects as they occur throughout the year and stay on each project until completed. Projects typically encompass neighborhoods and consist mostly of residential streets. Restoration Coordinators will work as a liaison between customers and restoration vendors/process. Key responsibilities • Identify and document all property restoration requirements resulting from construction work • Record and upload property restoration needs on iPad at project sites • Serve as liaison between customers and restoration vendors • Communicate with customers, contractors, and field crews • Coordinate with inspectors (city, county, and state agencies) Requirements – education & experience • Ability to be on feet 90% of the day with significant walking involved • Own transportation required; mileage paid in accordance with company travel/expense policy • Basic experience using iPad and basic Internet navigation skills • Experience with MS Office (Email, Excel, Word) • Basic math skills Required skills • Strong communication skills (communicating with customers, contractors, field crews, and inspectors) • Ability to work as a liaison between multiple parties Employment details – type, location, hours Full-time position based in Southeast Michigan. 40 hours per week, Monday–Friday, 8:00 AM–4:30 PM. Overtime hours may be required based on need. Employees will report to a DTE Gas Operations Supervisor and be assigned to different projects throughout the service territory as they occur.